Terms of Use
Last updated: October 19, 2026
These terms are an agreement between you and Qeritek ("we," "us") for the use of Qeritek, our management software for service businesses. By creating an account or using Qeritek, you agree to them. If you don't agree, please don't use Qeritek.
1. Who can use Qeritek
You must be at least 18 and be creating the account for a business. You're responsible for everyone you add to your account and for what they do with it.
2. Your account
Give us accurate information and keep your password safe. Tell us right away at support@qeritek.com if you think someone else is using your account.
3. Subscription and payment
- Free trial. A new account starts with a free trial of 14 days. No card is needed, and you're never charged unless you choose to subscribe. We'll send you friendly reminders before the trial ends. When it ends, your access pauses until you subscribe; you can still sign in for 180 days to download your data.
- Price. After the trial, Qeritek costs $5 a month for your business, with no setup fee. If we ever change the price, we'll tell you in advance, and the new price will apply from your next billing period.
- Billing. When you subscribe, you pay by credit or debit card through Stripe. Your card is charged right away and then automatically every month, on the same day of the month you subscribed, until you cancel.
- Failed payments. If a payment doesn't go through, we'll remind you in the app so you can update your card in Account → Plan & billing. If a payment is more than 10 days late, we may pause your access until it's paid.
- Taxes. You're responsible for any taxes on your own sales and records. Qeritek doesn't calculate, collect or file sales tax for your business, and its receipts and reports are for your own records.
4. Canceling and refunds
You can cancel anytime in Account → Plan & billing. There's no cancellation fee. When you cancel, you keep full access through the end of the month you've already paid for. Payments already made are not refunded, including for partial months. If you believe you were charged by mistake, email support@qeritek.com and we'll look into it.
5. Your data
Your business data — your customers, work orders, payments, bookings, quotes, purchases and team — belongs to you. We don't claim any ownership of it. You give us permission to store and process it only so we can provide Qeritek to you.
You can download your data anytime from Account → Download my data, as an Excel spreadsheet, CSV files or a technical copy. After you cancel — or if we pause your account — you can still sign in for 180 days just to download your data. To keep Qeritek fast for everyone, there's a limit on how often you can download per hour and per day; if your business is very large, we'll send you the full copy on request. Our Privacy Policy explains how we handle information.
6. Acceptable use
Don't use Qeritek to break the law, to harm or deceive others, to send spam, to upload anything you don't have the right to use, or to attack, overload or probe our systems. Don't try to access another business's data. We may suspend an account that does these things.
7. About the service
We work hard to keep Qeritek running and improving, and we update it automatically, but we can't promise it will always be available or error-free. Features may change over time. Qeritek is a management tool: it does not give legal, tax or accounting advice, and it doesn't issue tax invoices — please keep following your accountant's advice.
8. Ending the agreement
You can stop using Qeritek anytime. We may suspend or end your account if you break these terms or don't pay. If we do, you'll still have the 180 days to download your data, unless the law requires otherwise.
9. Disclaimers and limits of liability
Qeritek is provided "as is" and "as available," without warranties of any kind, to the fullest extent the law allows. To the fullest extent the law allows, we aren't liable for indirect or consequential damages, lost profits or lost data, and our total liability to you for any claim is limited to the amount you paid us in the 3 months before the claim. Some places don't allow these limits, so they may not apply to you.
10. Changes to these terms
If we make important changes to these terms, we'll tell you in the app or by email before they take effect. If you keep using Qeritek afterward, you accept the new terms; if you don't agree, you can cancel anytime.
11. Contact us
Questions? Email support@qeritek.com.