Privacy Policy
Last updated: October 28, 2026
Qeritek ("Qeritek," "we," "us") makes management software for small service businesses: bookings, work orders, quotes, payments and reports. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. We operate from Brazil, and your information is processed on Cloudflare's global network, including in the United States and Brazil.
Information we collect
Your account. When you sign up we collect your business name, your name, email address, phone number, country, type of business, and a password. We never store your password itself — only a one-way scrambled version of it.
Your business data. Qeritek stores what you and your team enter: customers' names, phone numbers, addresses and notes; products and services; work orders, quotes, bookings, payments and purchases; and your team members' names, emails and roles. We act as a service provider for this information: it's yours, and we use it only to provide Qeritek to you.
Payments. You pay for Qeritek by card through Stripe. Your card details go directly to Stripe — Qeritek never sees or stores your full card number. We receive from Stripe your customer and subscription IDs, the status of your subscription, and confirmation of each payment.
Technical and security information. We keep records of sign-ins (including failed attempts), your IP address and the actions taken in your account — for about 13 months — to protect your account and to show you who changed what in your History. When you agree to our Terms of Use as you subscribe, we also keep a record of it — the date, the version you accepted, your IP address and your device — as proof of your agreement.
Questions you send us. If you ask us something through the contact form on qeritek.com, we receive your email address, your question, the country you picked and which version of the site you used. We use them only to answer you — no newsletters — and we delete the message after 12 months, or sooner if you ask. To help our team read messages written in other languages, we may use automated translation.
Website visits. On qeritek.com we count visits in an anonymous way (for example, the page, the type of device and where the visit came from). We honor "Do Not Track" and Global Privacy Control signals, and we don't use advertising or cross-site tracking.
How the app is used. Inside Qeritek, we count how often each screen, button and Help topic is used each day, added up across all businesses. These are just counts: we never record what you type, your customers' information, or which business used what. We honor "Do Not Track" and Global Privacy Control signals here too.
Cookies and similar storage. Qeritek uses your browser's storage only to keep you signed in and to remember your settings. We don't use advertising cookies.
How we use information
- To provide, secure and support Qeritek, including sending you notifications you turn on.
- To bill you, confirm your payments and activate or pause your account.
- To respond to your messages and requests.
- To fix problems and improve Qeritek.
- To follow the law and protect our rights.
Who we share it with
We share information only with the companies that help us run Qeritek, and only as needed: Cloudflare (hosting and database) and Stripe (card payments). We may also disclose information if the law requires it, or to protect the safety and rights of our users. We do not sell your information or your customers' information.
How long we keep it
We keep your business data while your account is active and for 180 days after your subscription ends, so you can sign in just to download it. After that, you can ask us to delete it by emailing support@qeritek.com. Backups may keep a copy for a limited time after deletion. We may keep limited records — for example, payment and security records — as long as the law requires or to resolve disputes.
Your choices and rights
You can access, correct and download your business data in Qeritek at any time: go to Account → Download my data. You can also ask us to delete your data or to answer questions about it. Depending on where you live (for example, California), you may have additional privacy rights; email us and we'll honor them. Your own customers should contact you about their information, since you control it; we'll help you respond if you ask.
Security
Everything travels over an encrypted connection. Each business's data is kept separate from every other business, access depends on each person's role, passwords are stored in scrambled form, repeated failed sign-ins are blocked, and a change history shows who did what. No system is perfectly secure, but we work to protect your information and we'll tell you if a breach affects you, as the law requires.
Children
Qeritek is made for businesses and is not directed to children under 18. We don't knowingly collect information from children.
International use
We operate from Brazil, and Cloudflare processes data in many countries. By using Qeritek you understand that your information may be processed outside your own country.
Changes to this policy
If we make important changes, we'll tell you in the app or by email before they take effect. The date at the top shows when this policy was last updated.
Contact us
Questions or requests? Email support@qeritek.com.